Borrego Health – Centro Medico Coachella
2.5 / 5 stars, out of 6 reviews
55497 Van Buren St
Thermal, CA 92274
Phone: (760) 399-4526
Review Summary
Borrego Health – Centro Medico Coachella has received mixed reviews from patients. With a rating of 2.5 stars, it is clear that the quality of care provided at this clinic varies.
One reviewer expressed their disappointment with their first experience at the clinic. They found the staff to be extremely rude and unwelcoming. The reviewer mentioned that the staff barely greeted them, which left a negative impression. While this experience may have been an isolated incident, it is important for the clinic to address such behavior and ensure that patients feel respected and valued.
On the other hand, another reviewer had a positive experience with their 7-week old son at this clinic. They praised Dr. Brown and described the experience as phenomenal. This reviewer felt that the care provided at the clinic was second to none. Such positive feedback highlights the potential for quality care at Borrego Health – Centro Medico Coachella.
However, another reviewer expressed frustration with the clinic’s scheduling practices. They mentioned that while the clinic allows a grace period of 15 minutes for every patient, it was not extended to their son. Additionally, they felt that the clinic took too long to see patients, creating a sense of impatience and inconvenience. Timely and efficient service is crucial in providing a positive patient experience, and the clinic should address these concerns to improve patient satisfaction.
Overall, Borrego Health – Centro Medico Coachella has a mix of positive and negative reviews. It is important for the clinic to address the issues raised by patients, such as staff behavior and scheduling practices, in order to provide a consistent and satisfactory experience for all patients.
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