CHOP Primary Care, Indian Valley
2.5 / 5 stars, out of 7 reviews
3456 Bethlehem Pike
Fl 2
Souderton, PA 18964
Phone: (215) 723-7177
Review Summary
CHOP Primary Care, Indian Valley has received mixed reviews from its patients. With a rating of 2.5 stars, it seems that the experiences at this facility have been somewhat inconsistent.
One reviewer expressed their love for the clinic, praising the friendly staff and their prompt response to inquiries. They also mentioned that appointments were easy to schedule and flexible. This positive feedback suggests that the staff at CHOP Primary Care, Indian Valley are attentive and provide a good level of care.
However, another reviewer had a less positive experience. They mentioned that despite having great providers, it was difficult to get an appointment for their sick child due to the clinic’s busy schedule. The nurses who answered their calls always directed them to urgent care, which may have been frustrating for the reviewer. This feedback suggests that the clinic may struggle with accommodating urgent cases and could potentially improve their availability for sick patients.
Another reviewer mentioned their disappointment with the front staff at the clinic. They found the doctors to be nice, but had a negative experience with the administrative team. As a new patient, they encountered difficulties in getting an appointment and felt that their concerns were not adequately addressed. This feedback suggests that the clinic could work on improving their communication and customer service skills to ensure a better experience for new patients.
In conclusion, CHOP Primary Care, Indian Valley has received both positive and negative reviews from its patients. While some reviewers praised the friendly staff and ease of scheduling appointments, others expressed concerns about the clinic’s availability for sick patients and the quality of their front staff. It is essential for the clinic to address these areas of improvement to provide a consistently positive experience for all patients.
