Mount Carmel Medical Group
2.5 / 5 stars, out of 3 reviews
55 N High St
New Albany, OH 43054
Phone: (614) 627-1878
Review Summary
Mount Carmel Medical Group has received mixed reviews from its patients. While some have had positive experiences, others have expressed dissatisfaction with the practice.
One reviewer, who has been a patient for around 5 years, has noticed a decline in their satisfaction over time. They mention that each visit involves a long wait, which has become increasingly frustrating. This reviewer rates the practice 2 out of 5 stars.
On the other hand, another patient appreciates the thorough and personable care provided by their physician. They have had positive experiences with the medical care and referrals received. Additionally, they find the office staff to be helpful and friendly. This reviewer rates the practice 4 out of 5 stars.
Unfortunately, another patient had a very negative experience. They mention extremely long wait times, even to the point of waiting for hours, which greatly affected their schedule. They also express dissatisfaction with the customer service provided by the staff. Additionally, they feel that the doctors do not spend enough time understanding their concerns. This reviewer rates the practice 1 out of 5 stars.
Overall, Mount Carmel Medical Group has a rating of 2.5 stars. While some patients have had positive experiences with their physicians and the care received, others have experienced long wait times and poor customer service. It is important for the practice to address these concerns in order to improve patient satisfaction.
