Westwood-Mansfield Pediatric Associates
3.0 / 5 stars, out of 13 reviews
454 Chauncy St
Mansfield, MA 02048
Phone: (508) 339-9944
Review Summary
Westwood-Mansfield Pediatric Associates is a pediatrician’s office located at 454 Chauncy St, Mansfield, MA 02048. With a rating of 3.0 and 13 reviews, it offers a range of services for children.
One reviewer expressed their love for everything about this office, stating that they have been a big help. They also mentioned that they haven’t experienced any racism, despite seeing a previous review mentioning it. This positive feedback highlights the office’s dedication to providing excellent care regardless of race or ethnicity.
However, another reviewer had a negative experience due to a change in healthcare providers. They mentioned that after an excellent nurse practitioner left, they were stuck with a new provider who overbilled them. This feedback suggests that there may have been some issues with billing or the quality of care after the change in staff.
While the office itself is described as fine, one reviewer had a negative experience with the receptionists. They found them to be plain rude and dreaded calling them due to their consistently terrible attitude. This feedback indicates that there may be a need for improvement in the customer service aspect of the office.
Overall, Westwood-Mansfield Pediatric Associates has received a mix of positive and negative reviews. While some reviewers have had excellent experiences and found the staff to be helpful, others have faced issues with billing and encountered rude receptionists. It is important for the office to address these concerns and strive for consistent quality of care and customer service.
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