CHOP Primary Care, Flourtown
2.5 / 5 stars, out of 29 reviews
821 Bethlehem Pike
Erdenheim, PA 19038
Phone: (215) 836-1700
Review Summary
The CHOP Primary Care in Flourtown is a pediatric clinic that has received mixed reviews from its patients. With a rating of 2.5 stars, it’s clear that there are both positive and negative experiences to be had at this facility.
Some reviewers have praised the pediatricians at this clinic, describing them as caring, kind, and courteous. These doctors and nurses are highly skilled professionals who provide excellent care to their young patients. Parents appreciate the expertise and compassion that the medical staff brings to their children’s healthcare.
However, there are concerns about the administration of this clinic. One reviewer specifically mentioned that the administration is “really bad.” It is unclear what exactly the issues with the administration are, but it is clear that it has had a negative impact on the overall experience for some patients. This could be due to long wait times, difficulty in scheduling appointments, or other administrative inefficiencies.
Another common complaint is the lack of availability for sick appointments. One reviewer expressed frustration over the fact that there are never any sick appointments available. This indicates that the clinic may not be adequately staffed to handle the demand of its patient population. This can be incredibly frustrating for parents who need timely medical care for their sick children.
In addition to the administrative issues, there have been concerns raised about the customer service and professionalism of the front desk staff. One reviewer mentioned a lack of professionalism from the new front desk staff. It is important for a healthcare facility to have a courteous and efficient front desk team, as they are often the first point of contact for patients and their families.
Overall, the CHOP Primary Care in Flourtown has a mix of positive and negative reviews. While the pediatricians and nurses are highly regarded for their expertise and compassion, there are clear areas for improvement when it comes to the administration and customer service of the clinic. It is important for the clinic to address these concerns in order to provide the best possible care to its patients and their families.
