Dothan Pediatric Clinic
1.5 / 5 stars, out of 3 reviews
126 Clinic Dr
Dothan, AL 36303
Phone: (334) 793-1881
Review Summary
The Dothan Pediatric Clinic has received mixed reviews from its patients. With a rating of 1.5, it is clear that there are some areas that need improvement. One reviewer expressed disappointment in the clinic’s management, stating that it is “VERY POORLY RAN.” They mentioned that the office used to be top-notch with courteous staff, but that is no longer the case. The reviewer also mentioned having multiple problems. Although they did not elaborate on the specific issues, it is clear that they were dissatisfied with their experience.
Another reviewer praised the doctor and nurses at the clinic, describing them as amazing. However, they had a negative interaction with the receptionist. According to the reviewer, the receptionist was unfathomably unprofessional. They found it unbearable to interact with her. This suggests that the clinic could benefit from addressing the behavior and professionalism of their receptionist.
A third reviewer warned potential patients not to believe the clinic’s Facebook ratings. They claimed that the clinic blocks and deletes negative reviews, which raises concerns about transparency and accountability. However, they did mention that the doctor who treated their child was awesome. It seems that the positive experience with the doctor was overshadowed by the negative experience with the office staff.
Based on these reviews, it is clear that the Dothan Pediatric Clinic has some areas for improvement. Addressing issues with management, professionalism, and transparency could help enhance the overall patient experience. It is crucial for the clinic to prioritize the needs and satisfaction of their patients to regain trust and improve their rating.
