Tri-County Oral Facial Surgeons
1.5 / 5 stars, out of 3 reviews
27 Sandy Ln
Ste 110
Lewistown, PA 17044
Phone: (717) 242-0311
Review Summary
Tri-County Oral Facial Surgeons has received mixed reviews from its customers. With a rating of 1.5, it is clear that some customers have not had a positive experience with this dental practice.
One customer called to inquire about implant procedures and had difficulty with their phone system. Despite finally getting through, they were asked the same question multiple times, which was frustrating for the customer.
Another customer had a tooth extraction scheduled at Tri-County Oral Facial Surgeons after being referred by another dentist. However, they had to wait for two weeks despite experiencing excruciating pain. This delay in treatment was unacceptable and the customer found the office staff to be rude.
Another issue that has been raised by a customer is the lack of efficiency in the pre-authorization process. The employee responsible for pre-authorizing procedures does not do her job properly, leading to billing issues after the procedures are completed.
Despite these negative reviews, it is worth mentioning that the surgeons at Tri-County Oral Facial Surgeons have been praised for their skills. However, the overall experience seems to be marred by issues with the staff and administrative processes.
It is important for Tri-County Oral Facial Surgeons to address these concerns and improve their customer service in order to provide a better experience for their patients.
