Smile Express Family Dentistry
1.0 / 5 stars, out of 1 reviews
443 S Broadway St
Unit A
Joshua, TX 76058
Phone: (682) 317-9342
Review Summary
Smile Express Family Dentistry, located at 443 S Broadway St, Unit A, Joshua, TX 76058, offers a range of dental services including General Dentistry, Cosmetic Dentistry, and Pediatric Dentistry. However, based on a recent review, it seems that their customer service leaves much to be desired.
The reviewer had a negative experience with the staff at Smile Express Family Dentistry. They arrived 15 minutes before their appointment but were not warmly greeted. The staff member who was not on the phone made the reviewer feel like they were bothering her. This lack of hospitality and professionalism is concerning, especially in a healthcare setting where patients should feel valued and cared for.
It is important for dental practices to prioritize excellent customer service to ensure a positive experience for their patients. The reviewer’s dissatisfaction with their encounter at Smile Express Family Dentistry raises questions about the overall quality of care provided by this establishment.
Given the low rating of 1.0, potential patients may want to consider other dental practices in the area that prioritize customer service and make patients feel welcome. A positive and welcoming environment is crucial for building trust and establishing a long-lasting relationship between patients and their dental providers.
If Smile Express Family Dentistry wishes to improve their reputation and attract more patients, addressing the concerns raised in this review should be a priority. By focusing on providing exceptional customer service, they can work towards creating a more positive and satisfying experience for their patients.
