Grins and Giggles Family Dentistry
1.0 / 5 stars, out of 1 reviews
2720 1st St
Cheney, WA 99004
Phone: (509) 928-4746
Review Summary
Grins and Giggles Family Dentistry, located at 2720 1st St, Cheney, WA 99004, offers general dentistry services. However, based on a recent review, it seems that the experience at this dental practice was far from satisfactory.
The reviewer mentioned that when they called the office to schedule an appointment, they had no idea they were in for such a negative encounter. They specifically pointed out Laura, the receptionist, as being super rude. This kind of behavior can greatly impact a person’s first impression of a dental practice and create a sense of discomfort and unease.
Customer service is a crucial aspect of any business, and especially in the healthcare field where patients often come in with pre-existing anxieties and concerns. A friendly and welcoming receptionist can go a long way in making patients feel at ease and confident in the care they will receive.
Unfortunately, this reviewer’s experience with Laura seems to have left a lasting negative impression. It’s essential for dental practices to prioritize professionalism, empathy, and respect when dealing with patients, both in-person and over the phone.
Receiving a 1-star rating indicates a significant level of dissatisfaction and disappointment. It’s crucial for Grins and Giggles Family Dentistry to address this issue promptly and take steps to ensure that such incidents do not occur in the future.
Improving the overall customer experience, starting from the initial point of contact, can have a positive impact on the reputation and success of the dental practice. By addressing the concerns raised in this review and implementing changes to enhance customer service, Grins and Giggles Family Dentistry can work towards creating a more positive and welcoming environment for their patients.
Learn More About Grins and Giggles Family Dentistry Here
Collins Family Dentistry
3.5 / 5 stars, out of 6 reviews
1841 1st St
Cheney, WA 99004
Phone: (509) 235-8451
Review Summary
Collins Family Dentistry is a dental office located in Cheney, WA. With a rating of 3.5 stars and 6 reviews, they offer a range of services including general dentistry, orthodontics, and cosmetic dentistry.
One satisfied customer expresses their gratitude for the dental office, mentioning that the staff is friendly and genuinely cares about their patients and their oral health. They have even referred others to this dental practice, emphasizing the positive experience they had.
Another reviewer shares their complete trust in Dr. Chris and the dental office. They highlight the friendly and professional atmosphere of the practice. As retired “snowbirds,” they recount their positive experience with the office, further cementing their trust in the dentist.
However, a negative review raises concerns about the company’s business practices. The reviewer claims that the dental office falsely informed them that the services would be covered by their insurance, only to later send the bill to collections. They express their disappointment and deem this behavior as disgusting.
Overall, Collins Family Dentistry receives mixed reviews, with satisfied customers praising the friendly staff and their care for patients’ teeth. However, the negative review raises concerns about their billing practices, which potential patients may want to be aware of before seeking services at this dental office.
Learn More About Collins Family Dentistry Here
Andrew Martinssen, DDS – Cheney Dental Care
4.5 / 5 stars, out of 7 reviews
625 B St
Cheney, WA 99004
Phone: (509) 960-6020
Review Summary
Andrew Martinssen, DDS – Cheney Dental Care is a highly recommended dental practice in Cheney, WA. With a rating of 4.5 stars and a total of 7 reviews, they offer a range of services including oral surgery, general dentistry, and cosmetic dentistry.
Patients have praised the exceptional care provided by the staff at Cheney Dental. The team goes above and beyond to ensure the comfort and well-being of every patient. Their professionalism, friendliness, and dedication are highly appreciated.
For individuals who have recently moved to the area and are in search of a new dentist, Cheney Dental comes highly recommended. One reviewer mentioned that they were recommended by a neighbor and were grateful for the recommendation. The staff made the transition smooth and provided excellent care.
Cheney Dental also stands out for their commitment to resolving insurance issues. One reviewer mentioned that despite facing insurance challenges, the staff at Cheney Dental worked diligently to find a resolution. This dedication to patient satisfaction is commendable.
Overall, Cheney Dental is a top choice for dental care in Cheney, WA. Their professional and friendly staff, dedication to patient care, and commitment to resolving any issues make them an excellent choice for oral surgery, general dentistry, and cosmetic dentistry needs.
Learn More About Andrew Martinssen, DDS – Cheney Dental Care Here
Mint Condition Dental -Cheney
3.5 / 5 stars, out of 8 reviews
60 Simpson Pkwy
Cheney, WA 99004
Phone: (509) 235-2900
Review Summary
Mint Condition Dental – Cheney is a dental clinic located at 60 Simpson Pkwy, Cheney, WA 99004. With a rating of 3.5 stars and a total of 8 reviews, it offers services in various categories including General Dentistry, Pediatric Dentists, and Endodontists.
One reviewer had a negative experience with the clinic, giving it a rating of 1 star. They mentioned that their experience was extremely negative and described it as an actual nightmare. They specifically mentioned the untrained staff, which was disappointing.
On the other hand, another reviewer had a completely different experience. They praised the front desk staff with 5 stars and mentioned that their Invisalign treatment is going well. They highlighted the friendliness of the staff and even recommended the clinic to everyone they meet. They appreciated the personalized attention they received.
There was also a reviewer who took their toddler to Mint Condition Dental – Cheney after their child broke a tooth. They mentioned that they were initially concerned about pediatric dentistry being different but were reassured after confirming that the clinic could treat their child. However, they only gave a rating of 1 star, indicating that their experience might not have met their expectations.
Overall, Mint Condition Dental – Cheney seems to have received mixed reviews. While some reviewers had positive experiences and praised the staff, others had negative experiences and highlighted issues with the service provided. It’s important for potential patients to consider these different experiences and make an informed decision based on their own needs and preferences.
Learn More About Mint Condition Dental -Cheney Here
Jacob J Ridl, DDS
3.5 / 5 stars, out of 3 reviews
1717 1st St
Cheney, WA 99004
Phone: (509) 235-6241
Review Summary
Jacob J Ridl, DDS is a general dentistry practice located in Cheney, WA. With a rating of 3.5, they strive to provide quality dental care to their patients. Dr. Ridl and his staff are known for their professionalism and welcoming nature.
The reviewers have praised the practice for their excellent customer service. One reviewer mentioned that Dr. Ridl and his staff are always attentive and listen to any concerns the patients may have. This level of care and attention to detail is highly valued by the patients.
Another reviewer highlighted the friendly and caring nature of the staff. They mentioned that the staff is skilled at communicating the procedures and making the patient feel comfortable while in the chair. This kind of open communication helps alleviate any anxieties the patients may have during their visit.
However, there was one negative review regarding the staff. The reviewer mentioned that they have severe anxiety when it comes to dentistry and made the staff aware of it. Unfortunately, it seems that the reviewer did not have a positive experience in this regard.
Overall, Jacob J Ridl, DDS is a reputable dental practice with a dedicated staff. Their commitment to professionalism and patient care is evident in the positive reviews they have received. If you are in Cheney, WA and in need of general dentistry services, Dr. Ridl and his team come highly recommended.
