About Woom model 4, 5, 6 bicycles
Recall Date: 3/19/2020
This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. “Woom” is printed across the bottom tube of the bicycle frame.
Woom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at email@example.com or online at us.woombikes.com and click on Service for more information.
- Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).
- Woom bikes USA, Austin, Texas
Number of Units Sold: About 5,500
- The bicycle’s front fork can loosen and detach, posing fall and injury risks to the rider.
- The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.
Resolution, Remedy, Fix
Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.
Images of Woom model 4, 5, 6 bicycles