About Series I power adapters for Skylight digital photo frames

Recall Date: 11/7/2019

This recall involves the Series I power adapters sold with Skylight digital photo frames. The power adapters are black and have a circular indentation on the side. UPC code 679113611535 can be found on the packaging. Only the Series I adapters are included in this recall.

Consumer Contact

Skylight toll-free at 888-359-4389 from 8 a.m. to 7 p.m. ET Monday through Friday, e-mail Skylight at newadapter@realtimeresults.net, or online at www.skylightframe.com and click on Product Recall Information for more information.

Retailers

  • Online at www.skylightframe.com and Amazon.com, and in Von Maur stores nationwide from April 2018 through March 2019 for about $160 with the digital photo frame.

Made In

  • China

Importers

  • Glimpse LLC, d/b/a Skylight, of San Francisco, Calif.

Number of Units Sold: About 65,000 (In addition, about 159 were sold in Canada)

Recalls From Other Countries

Hazards

  • The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard.

Injuries

  • Skylight has received eight reports of adaptors breaking and exposing its metal prongs, including one report of an electric shock to a consumer.

Resolution, Remedy, Fix

Consumers should immediately stop using the recalled adapters and contact Skylight for instructions on proper disposal and how to receive a free replacement adapter. Skylight is contacting all known purchasers directly.

Resolution Options

  • Replace

Report an incident with Series I power adapters for Skylight digital photo frames

Images of Series I power adapters for Skylight digital photo frames

image of Series I power adapters for Skylight digital photo frames

image of Series I power adapters for Skylight digital photo frames

image of Series I power adapters for Skylight digital photo frames

Sources: https://www.cpsc.gov/Recalls/2020/Skylight-Recalls-Power-Adapters-Sold-with-Digital-Photo-Frames-Due-to-Electrical-Shock-Hazard-Recall-Alert