About Regency Ultimate direct vent gas stove fireplaces (models U37 and U39)

Recall Date: 5/15/2018

This recall involves Regency Ultimate U37 and U39 direct vent gas stove fireplaces. They were sold in black and have gold or silver trim around the glass doors. “Regency” is printed on the front, bottom left corner of the pedestals of the stoves. The following model and serial numbers are included in the recall and are printed on a label located on the inside of the front panel door. Model Number Serial Number Range U39 41001 – 42602 223000001 – 223008520 315000001 – 315012548 U37 13735 – 13763 31001 – 31795 221000025 – 221002269 221031585 – 221031745 313000001 – 313000457

Consumer Contact

Regency toll-free at 866-867-4328 from 8 a.m. to 7 p.m. ET Monday through Friday, email at u39@regency-fire.com or online at www.regency-fire.com and click on “U39 notice” at the bottom of the page for more information.

Retailers

  • Fireplace distributors and stores nationwide from January 2001 through January 2018 for about $2,800.

Manufacturers

  • FPI Fireplace Products International Ltd., of Canada

Made In

  • Canada

Importers

  • Fireplace Products U.S. Inc., of Blaine, Wash.

Distributors

  • FPI Fireplace Products International Ltd., of Canada

Number of Units Sold: About 13,700 (in addition, 11,300 were sold in Canada and 10 were sold in Mexico)

Recalls From Other Countries

Hazards

  • The pressure release system can fail and cause the gas stove to explode, posing explosion and injury hazards.

Injuries

  • Regency has received three reports of the pressure system failing, and one report of the door hinge breaking, including one incident that resulted in minor cuts to the consumer’s legs.

Resolution, Remedy, Fix

Consumers should immediately stop using the recalled gas stoves, turn off the gas supply to the unit, and contact Regency to schedule a free repair.

Resolution Options

  • Repair

Report an incident with Regency Ultimate direct vent gas stove fireplaces (models U37 and U39)

Images of Regency Ultimate direct vent gas stove fireplaces (models U37 and U39)

image of Regency Ultimate direct vent gas stove fireplaces (models U37 and U39)

image of Regency Ultimate direct vent gas stove fireplaces (models U37 and U39)

image of Regency Ultimate direct vent gas stove fireplaces (models U37 and U39)

Sources: https://www.cpsc.gov/Recalls/2018/Regency-Fireplace-Products-Recalls-Gas-Stove-Fireplaces-Due-to-Explosion-and-Injury-Hazards