About Rubber Brooms

Recall Date: 8/22/2019

This recall involves extendable indoor/outdoor white rubber brooms that adjust in height from 30.7 to 40.6 inches long. The “Norwex” logo is located on the plastic head covering the rubber bristles. An embossed date stamp code of 18/9, 18/10, 18/11 or 18/12 is located on the screw joint and lock base.

Consumer Contact

Norwex toll-free at 833-882-5569 from 8 a.m. to 8 p.m. CT Monday through Friday, from 9 a.m. to 5 p.m. CT Saturday; email at USnorwexservice@norwex.com; or online at www.norwex.biz and click on “Product Recalls” for more information.

Retailers

  • Norwex Consultant events and parties through direct order and online at www.norwex.biz from January 2019 through June 2019 for about $30.

Made In

  • China

Importers

  • Norwex USA Inc., of Coppell, Texas.

Number of Units Sold: About 58,000

Recalls From Other Countries

Hazards

  • The broom handles can break in half, exposing a metal inner rim, posing a laceration hazard to the user.

Injuries

  • Norwex has received 41 reports of the broom handle breaking in half during use, including six reports of minor injuries to user hands or fingers.

Resolution, Remedy, Fix

Consumers should immediately stop using the recalled brooms and contact Norwex for a full refund.

Resolution Options

  • Refund

Report an incident with Rubber Brooms

Images of Rubber Brooms

image of Rubber Brooms

image of Rubber Brooms

Sources: https://www.cpsc.gov/Recalls/2019/Norwex-Recalls-Rubber-Brooms-Due-to-Laceration-Hazard-Recall-Alert