About Children’s bicycles with Samox cranksets

Recall Date: 11/7/2017

This recall involves 2015, 2016 and 2017 model year Norco children’s bicycles with Samox SAC30-111NA square taper bicycle cranks in 140mm and 152mm lengths. The crank model number AC30 is located on the inside of both crank arms, and the crank length is stamped at the end of each crank arm. Included in this recall are 20- and 24-inch wheeled bicycles with the following model names: Storm 2.1, Storm 4.1, Charger 2.1, Charger 4.1, Fluid HT 2.3, Fluid HT 4.3, Fluid FS 2.2, and Fluid FS 4.2. The model name is located on the top tube of the bicycle.

Consumer Contact

Norco at 800-663-8916 between 8:30 a.m. and 5 p.m. PT Monday through Friday, or visit the firm’s website at www.norco.com and click on “Safety Notices/Recalls” for more information. Consumers can also contact their local Norco Bicycles dealers to request installation of a new crankset.

Retailers

  • Norco Bicycles dealers nationwide from May 2016 through September 2017 for between $400 and $1,700.

Made In

  • China

Importers

  • Norco Bicycles, of Canada

Distributors

  • Norco Bicycles, of Canada

Number of Units Sold: About 1,050 (In addition 1,750 were sold in Canada)

Recalls From Other Countries

Hazards

  • The cranks can bend or break during use, posing a fall hazard.

Injuries

  • The firm has received four reports of the cranks bending or breaking. No injuries have been reported.

Resolution, Remedy, Fix

Consumers should immediately stop using the recalled bicycles and contact an authorized Norco Bicycles dealer for free installation of a new crankset.

Resolution Options

  • Replace

Report an incident with Children’s bicycles with Samox cranksets

Images of Children’s bicycles with Samox cranksets

image of Children’s bicycles with Samox cranksets

image of Children’s bicycles with Samox cranksets

image of Children’s bicycles with Samox cranksets

image of Children’s bicycles with Samox cranksets

image of Children’s bicycles with Samox cranksets

image of Children’s bicycles with Samox cranksets

image of Children’s bicycles with Samox cranksets

image of Children’s bicycles with Samox cranksets

Sources: https://www.cpsc.gov/Recalls/2018/Norco-Bicycles-Recalls-Childrens-Bicycles