About Chromag bicycle stems

Recall Date: 4/26/2017

This recall involves Chromag bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems include models BZA, Director, HiFi and Ranger. Only stems with a “Z” marked inside the bolt head are included in this recall. “Chromag” and the model name are printed on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.

Consumer Contact

Chromag Bikes at 800-380-4102 from 9 a.m. to 5 p.m. PT Monday through Thursday, email info@chromagbikes.com or online at www.chromagbikes.com and click on Stem Bolt Recall at the top of the page for more information.

Retailers

  • Arts Cyclery, Beatchwood Cycles, Beat Cycles, Breadwinner Cycles, Blazin Saddles, Harpers, Quality Bicycle Products, The Bike Hub and Squatch Cycles nationwide or online at www.chromagbikes.com from November 2016 through March 2017 for about $120 for the stem.

Made In

  • Taiwan and Canada

Importers

  • Riser Holdings Ltd., of Canada, dba Chromag Bikes

Number of Units Sold: About 100

Recalls From Other Countries

Hazards

  • The clamping bolts that secure the stem to the fork steerer and/or the handlebars can break, posing fall and injury hazards to riders.

Injuries

  • The firm has received three reports of the clamping bolts breaking. No injuries have been reported.

Resolution, Remedy, Fix

Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem.

Resolution Options

  • Replace

Report an incident with Chromag bicycle stems

Images of Chromag bicycle stems

image of Chromag bicycle stems

image of Chromag bicycle stems

image of Chromag bicycle stems

image of Chromag bicycle stems

Sources: https://www.cpsc.gov/Recalls/2017/Chromag-Bicycle-Stems-Recalled-by-Riser-Holdings