About Canon PowerShot SX50 HS Digital Cameras

Recall Date: 3/6/2014

The PowerShot SX50 HS is a black compact digital camera. The words “PowerShot SX50 HS” are printed on the top of the camera. The affected cameras have serial numbers beginning with “69”, “70” or “71” and have “1” as the sixth digit of the serial number. The serial number is on the side or bottom of the camera housing.

Consumer Contact

Canon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at www.usa.canon.com and click on Recalled for Repair for more information.


  • Camera and mass merchandise retailers nationwide including OfficeMax, Sam’s Club, Staples, Target and Walmart and on various websites including Amazon.com, Best Buy.com and BHPhotoVideo.com from October 2013 through January 2014 for about $430.


  • Canon

Made In

  • Japan


  • Canon U.S.A. Inc., of Melville, New York

Number of Units Sold: About 14,000


  • A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.


  • Canon has received one report of itching and two reports of eye redness and pain.

Resolution, Remedy, Fix

Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair.

Resolution Options

  • Repair

Report an incident with Canon PowerShot SX50 HS Digital Cameras

Images of Canon PowerShot SX50 HS Digital Cameras

image of Canon PowerShot SX50 HS Digital Cameras

image of Canon PowerShot SX50 HS Digital Cameras

Sources: https://www.cpsc.gov/Recalls/2014/Canon-Recalls-to-Repair-PowerShot-SX50-HS-Digital-Cameras