About Apple AC World Travel Adapter Kits

Recall Date: 6/5/2019

This recall involves three-prong AC wall plug adapters included in the Apple World Travel Adapter Kit sold before February 2015. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use primarily in the United Kingdom, Singapore, and Hong Kong and were also sold with Mac computers and iOS devices. The recalled three-prong AC wall plug adapters are white with no letters on the inside slot where it attaches to an Apple power adapter. Redesigned adapters are white with gray on the inside portion that attaches to the power adapter.

Consumer Contact

Apple at 800-275-2273 anytime, or online at www.apple.com, click on Support and then click on Apple Three-Prong AC Wall Plug Adapter Recall Program at the bottom of the page.

Retailers

  • Apple stores and other home electronics stores nationwide, and online at Apple.com from January 2003 through January 2015 for about $30.

Made In

  • China

Importers

  • Apple Inc., of Cupertino, Calif.

Number of Units Sold: About 814,000 (in addition, about 81,000 were sold in Canada)

Recalls From Other Countries

Hazards

  • The three-prong AC wall plug adapters can break and expose the metal portion of the adapter, posing an electric shock risk.

Injuries

  • Apple has received six reports from other countries of wall plug adapters breaking and consumers receiving shocks, including two reports of consumers who were medically evaluated and released without need for further medical treatment. No reports of incidents or injuries were reported by U.S. consumers.

Resolution, Remedy, Fix

Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.

Resolution Options

  • Replace

Report an incident with Apple AC World Travel Adapter Kits

Images of Apple AC World Travel Adapter Kits

image of Apple AC World Travel Adapter Kits

image of Apple AC World Travel Adapter Kits

image of Apple AC World Travel Adapter Kits

Sources: https://www.cpsc.gov/Recalls/2019/Apple-Recalls-Three-Prong-Wall-Plug-Adapters-Included-in-World-Travel-Adapter-Kit-Due-to-Risk-of-Electric-Shock