About SMART Connect Mini Devices

Recall Date: 12/31/2020

This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.

Consumer Contact

Anticimex toll-free at 888-522-5770 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.anticimex.com/en-us/digital-pest-control/ or www.anticimex.com and click on “Press Release” for more information.

Retailers

  • The recalled SMART Connect Mini Devices were not sold in stores or online. They were installed as part of Anticimex’s pest control service monitoring from March 2020 through October 2020 for between $15 and $45 per month.

Made In

  • Thailand

Importers

  • Anticimex Inc., of Berkeley Heights, N.J.

Number of Units Sold: About 2,750

Hazards

  • The device’s power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.

Injuries

  • The firm has one report of a voltage regulator failure resulting in battery cell failure in a device at an Anticimex facility. No injuries have been reported.

Resolution, Remedy, Fix

Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.

Resolution Options

  • Replace

Report an incident with SMART Connect Mini Devices

Images of SMART Connect Mini Devices

image of SMART Connect Mini Devices

image of SMART Connect Mini Devices

Sources: https://www.cpsc.gov/Recalls/2021/Anticimex-Recalls-SMART-Connect-Mini-Devices-Due-to-Fire-and-Injury-Hazards-Recall-Alert